Tech:Open Ticket

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Creating a ticket Via the Help Desk Portal

To create a Request or Issue ticket within the WPS IT Helpdesk environment:

Go to the site -

Enter your WPS windows user id in the Username field.
Enter your WPS windows user password in the Password field.

To create a new ticket click on the Request tab at the top of the screen.
Then Click the New Issue button.

Your last name and contact information will be populated automatically. Please let us know if that information has changed so we can update it.

Fill out the subject and description fields with as much detail about your issue as you can in order to help us complete the request for you quickly.

You can attach any files or screen shots that may help in resolving the request. (10MB size limit)

Click Submit Request at the bottom to send the ticket to the Tech Services team.